Policies and Processes
Guidance on issuing and reissuing your customer's ticket.
| Policy | Summary |
| Domestic Ticket Reissue Policy | Read this policy in conjunction with the rules of the Australian domestic fare being changed. |
| International Ticket Reissue Policy | These definitions and principles apply to the reassessment and reissue of all Qantas (081) International tickets for Qantas fares in all cabins and booking classes at the time of reissue. |
| Qantas payment policy | The payment methods accepted by Qantas from Agents. |
| Qantas ticket validity | The validity of Qantas (081) tickets is determined by whether the ticket is for Australian domestic or international travel. |
| Ticketing Jetstar Fares on Qantas | Travel agents will be able to book and ticket Jetstar’s Flex Bundle in their GDS and the Plus Bundle option for selected routes has been removed. |
| Ticket Revalidation | The following guidelines identify whether your customer’s ticket can be revalidated or reissued. |
| Ticket Validation to Qantas 081 | When am I Permitted to Issue a Qantas (081) Ticket |
| UATP Card Policy | The Universal Air Travel Plan (UATP) is a payment network accepted by airlines worldwide and is used in the same way as a credit card. |