Travelport is a worldwide travel retail platform. Travelport's next-generation marketplace connects buyers and sellers that share Travelport's passion for delivering exceptional travel experiences. Unconflicted and independent, Travelport is reinventing a simpler future for travel’s complex ecosystem. Travelport is a truly global company, operating in over 180 countries.
Receiving support for your customer's NDC booking
If you need support for your customer's NDC booking or have a technical issue, your Technology Partner must be the first point of contact. As Qantas NDC content and offers are made available via your Technology Partner's system, they are best placed to understand, identify, and triage the support request.
Please visit the Certified Technology Partners page for support helpdesk contact details for each Technology Partner.
When submitting a request to your Technology Partner, please provide as much detail as possible. At a minimum, this should include the Order ID or PNR along with a detailed description of the support being requested.
To view a list of all the current live issues impacting Technology Partners, development capability gaps or to report a new issue, visit our Qantas NDC Help & Support page.
Important Information
*Please consider your own business needs before choosing Travelport as your nominated Certified Technology Partner to access content and offers via the Qantas Distribution Platform.