As a leading provider of IT solutions in the Chinese aviation market, TravelSky is at the core of the distribution value chain. After over three decades’ research and development, TravelSky have established a complete industrial IT service with key information systems that include: inventory control system, global distribution system, departure control system, settlement and clearing system. This helps all participants expand business, improve services, reduce costs and ultimately benefit the tourist.
Contact information: travelskyndc@travelsky.com.cn
Receiving support for your customer's NDC booking
If you need support for your customer's NDC booking or have a technical issue, your Technology Partner must be the first point of contact. As Qantas NDC content and offers are made available via your Technology Partner's system, they are best placed to understand, identify, and triage the support request.
Please visit the Certified Technology Partners page for support helpdesk contact details for each Technology Partner.
When submitting a request to your Technology Partner, please provide as much detail as possible. At a minimum, this should include the Order ID or PNR along with a detailed description of the support being requested.
To view a list of all the current live issues impacting Technology Partners, development capability gaps or to report a new issue, visit our Qantas NDC Help & Support page.