Certified Technology Partners
Certified Technology Partners are technology providers that deliver Qantas Distribution Platform content and offers for your agency to access.
Integral to the enablement of New Distribution Capability (NDC), Certified Technology Partners provide the opportunity to harness Qantas’ advanced retailing technology for your agency and our mutual customers.
Within each Technology Partner profile, you can access relevant information, contact details and user demonstrations to support your Technology Partner connection pathway in accessing Qantas Distribution Platform content and offers.
Explore the range of Certified Technology Partners integrated with the Qantas Distribution Platform.
Receiving support for your customer's NDC booking
If you need support for your customer's NDC booking or have a technical issue, your Technology Partner must be the first point of contact. As Qantas Distribution Platform content and offers are made available via your Technology Partner's system, they are best placed to understand, identify, and triage the support request.
When submitting a request to your Technology Partner, please provide as much detail as possible. At a minimum, this should include the Order ID or PNR along with a detailed description of the support being request.
If your Technology Partner does not currently support a specific servicing feature, they should inform you. You will then be directed to review the Qantas NDC Booking & Technical Support page and follow the relevant process provided for that feature.
To view a list of all the current live issues impacting Technology Partners, development capability gaps or to report a new issue, visit our Qantas NDC Help & Support page.
Ready to get started?
Apply for the Qantas Channel agreement to join the Qantas Distribution Platform.