Guides and Information
Technical guidance for your ticketing queries.
| Policy | Summary |
| Change Fee Information | Tickets issued on Qantas (081) may be subject to change fees depending on the ticketed fare rules. These change fees do not include any Qantas or Travel Agent service fees. |
| Class Mismatch | A class mismatch occurs when a ticket is issued in one class and the booking is in a different class. The class in your customer’s booking must match the class shown on their ticket. |
| Currency Conversion Guide | The following guide can be used when converting currencies for tickets being reissued in Australia. |
| Infant and Child Fare & Ticketing Guidelines | The following information applies to infants and accompanied children when booking and ticketing Qantas (QF) fares or combined QF and Jetstar (JQ) fares. |
| No Show Information | A no show occurs when a customer fails to check in for or board a confirmed flight. |
| Preventing auto cancellation | Qantas applies an auto cancellation process on all Australian domestic and international fares. |
| Ticketing Time Limit Information | A ticketing time limit (TTL) applies to all Qantas fares and is identified in the fare quote at the time of quoting your customer’s booking. |