Business professionals at a meeting

How to use the Qantas

Business Rewards Program

  Getting started

What is Qantas Business Rewards?

Whether you’re a sole trader or a growing enterprise, travel a little or travel a lot, with Qantas Business Rewards you can turn everyday business expenses into Qantas Points and savings for your business.

If your ABN is already registered, we’ll let you know and you’ll need to check with the business owner or a senior manager to ascertain who the Account Holder is for your business.

  1. 01 Join

    • Go to qantasbusinessrewards.com/join
    • or call 13 74 78.
    • You’ll need your business’ ABN and a few basic details about yourself and your business.
    • There is a one-off join fee of $89.50, with no annual fees. 
  2. 02 Activate your Business account

    We’ll send you an email so that you can activate your Qantas Business Rewards Account with one simple click. You will then be able to access your Business Account, see and use the points your business earns and manage travel for your business more easily. If you haven’t seen your activation email, go to qantasbusinessrewards.com/activate and request for a new one to be sent.

  3. 03 Set-up additional users

    Log into your Account, at qantasbusinessrewards.com and go to “manage people” in the company name drop down located in the top right hand corner of your Business Account and add:

    Help manage your Business Account
    You can set permissions for the team to suit different users, such as whether they can manage company bookings to access your flight savings# and whether they can see and transfer points.

    Anyone travelling for the business
    Add anyone travelling for the business as Travellers with self booking enabled and include their Qantas Frequent Flyer number. This allows them to access flight savings, earn points for the business and book via Business Rewards, qantas.com or the Qantas app when flying for business. People added as Travellers won’t have access to any other important information in your Business Account.

  4. 04 Connect your Qantas Frequent Flyer Account

    Log into your Frequent Flyer Account and go to your profile page to connect your Business Rewards Account so that you can easily navigate between your Accounts without multiple logins and easily access your flight savings when you’re flying for work. 

  5. 05 Start using the program

    For a list of all the products and services that you can use to earn Qantas Points for your business go to: qantasbusinessrewards.com/earn

Your ABN is your Qantas Business Rewards membership number.

You’ll need this to earn Qantas Points* on over 50 business expenses like fuel, credit cards and laptops with our Qantas Business Rewards program partners.

  Earn Qantas Points when flying for work 

Your business earns Qantas Points* into its Qantas Business Rewards Account for eligible Qantas flights taken by you and your employees as long as the business is GST-registered or an incorporated entity.

Simply ensure that anyone who travels for your business is added as a Traveller in your Business Account at qantasbusinessrewards.com/manage-travellers so they can access flight savings# and earn points for your business.

The individual employee still earns Qantas Points^ and Status Credits in their own Qantas Frequent Flyer Account as per normal.

You can book via:

  1. your Qantas Business Rewards Account
  2. the Qantas App
  3. Qantas.com
  4. your travel agent. 

The points earned from flights purchased and spend made by your business go into your Qantas Business Rewards Account. 

  Earn Qantas Points on business expenses

Your business can also earn Qantas Points* on a range of expenses with over 50 Qantas Business Rewards program partners. These expenses include:

  • everyday business expenses: fuel, laptops, car hire, hotels, phones and credit card spend.
  • business services: roadside assistance, accounting services, car leasing, office fit outs, HR support, equipment hire, logistics and marketing services. 

For a quick list of all the Qantas Business Rewards program partners and how to earn points with each of these, go to qantasbusinessrewards.com/earn

  Save on flights

As a Qantas Business Rewards Member, your business can access savings# of up to 10% off the base fare of selected Qantas flights and Qantas flights operated by a range of partner airlines, as long as your business is GST-registered or an incorporated entity.

How to access flight savings:

Option 1: Qantasbusinessrewards.com
Log in and book an eligible flight directly in your Business Account. This can be done by anyone in your business who’s been given access by the Account Holder for your business or by their delegate. The Account Holder is the person who set up the account initially and could be the business owner or a senior manager (often the person in charge of travel or procurement).

Option 2: Qantas.com and the Qantas App
Any employee of your business who has been added as a ‘Traveller’ with the enable Frequent Flyer self- booking feature activated can log in to the Qantas App and make their own bookings.

To set up your employees as travellers, log in to your Qantas Business Rewards Account, go to the company name drop down and select “manage people”. Then add the name and Qantas Frequent Flyer number of the traveller and enable Frequent Flyer self-booking.

Option 3: Your travel agent
Ensure your travel agent adds your business’ ABN and traveller’s Qantas Frequent Flyer number to all bookings. Also ensure your business’ level in the program is provided to the agent to apply the applicable discount.

  Membership levels

What are the benefits of my business’ Membership Level?

The more your business flies, the greater the benefits. Greater savings on flights# and additional Qantas Points are offered at each of the three levels.

Level 1
Access savings of up to 6% off the base fare of selected flights and earn 20 Qantas Points for the business for every 100^^ Qantas Points your travellers earn from flying.

Level 2
Access savings of up to 9% of the base fare of selected flights as well as earning 30 Qantas Points for the business for every 100^^ Qantas Points your travellers earn from flying.

Level 3
Access savings of up to 10% of the base fare of selected flights as well as earning 40 Qantas Points per 100^^ Qantas Points your travellers earn from flying. Plus, level 3 members can nominate 1 traveller to fast track their Frequent Flyer status to Gold, per year.§

Check the benefits in detail on Qantasbusinessrewards.com

Just a reminder: The points you earn for your business are in addition to what you earn as an individual. 

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Save up to 30% on Qantas Club membership

For yourself and any of your employees.
Any Frequent Flyer within a business is eligible**.

To join, just call the Qantas Business Rewards Service Centre on 13 74 78

  Checking your Qantas Points 

  1. 01 Log into your Business Account

    Log into your Qantas Business Rewards Account using your supplied email address. Don’t forget your business’ ABN is your membership number. If you’ve connected your Frequent Flyer and Business Rewards Account you can log in there as well.

  2. 02 Check your points activity

    Each time your business earns Qantas Points*, they will appear in your points activity statement which you can see when you log into your Business Account. You can also export a copy of the statement at any time.

  3. 03 Missing something?

    • Missing points from flying
      If the traveller’s Qantas Frequent Flyer number and/or business’ ABN are missing from the booking, Qantas Points won’t be credited to your Business Account, so please send us the details via the “claim missing points” form. Where flights are eligible and these details match our records, Qantas Points will be credited once the flight has been taken. Claims need to be lodged within 90 days of the flight.

    • Missing points from business expenses
      Qantas Points from Partners may take up to 90 days to be credited. If you need to contact a Partner about missing points, you can find a full list of contact details hereOpens in a new tab or window
  4. 04 Expiry of Qantas Points

    Qantas Points in your Qantas Business Rewards Account won’t expire provided your business has earned or transferred points at least once in the previous 18 months.

 Using your Qantas Points

Login to your Qantas Business Rewards Account to either redeem your points directly on Classic Flight Rewards and Points Plus Pay services, or transfer points to any Qantas Frequent Flyer Account.

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Redeem Points for flights

Save on business costs by using Qantas Points to book flights for you or your team. You can use your business' Qantas Points for you or your team to search and book Classic Flight Rewards directly from your Qantas Business Rewards Account.~~ You can also use Points Plus Pay to pay for your flight booking with a mixture of cash and points.>>

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Transfer Points

Transfer your points to any Qantas Frequent Flyer Account to use for flights, upgrades, hotels, car hire, wine, and over 30,000 products from Qantas Marketplace>.
 

Still got a few questions?

For more details, check out our full Terms and Conditions, online FAQs, ask your travel agent or call our friendly team at the Qantas Business Rewards Contact Centre on 13 74 78 Mon to Fri 7am to 7pm AEST. 

Ready to get started?

Grab your ABN and join Qantas Business Rewards today.

 

Important Information

* A business must be a Qantas Business Rewards Member to earn Qantas Points for the business. A one-off join fee of $89.50 applies. Fees are inclusive of any applicable GST and may be varied by Qantas from time to time, without notice, in its absolute discretion. Full terms and conditions at qantasbusinessrewards.com/terms.

^ You must be a Qantas Frequent Flyer member to earn Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. Qantas Points and Status Credits (where applicable) are earned on eligible flights with a Qantas or applicable oneworld® Alliance Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. See terms and conditions and the Airline Earning Tables for details on the conditions for the applicable airline.

# Savings are available exclusively to Qantas Business Rewards Members on selected fares only and do not apply to taxes, fees and carrier charges. Availability is limited. Advance purchase and other conditions may apply. Savings are subject to and defined in the terms and conditions of Qantas Business Rewards as Member Savings. Member Savings are subject to the Qantas Business Rewards membership level.

^^ Based on a Bronze Frequent Flyer member 

** Discounted Qantas Club membership is available to Qantas Frequent Flyer members who are Qantas Business Rewards Flyers of the Qantas Business Rewards Member. The discount applies to Qantas Club Individual membership rates and is managed under the Qantas Club Qantas Business Rewards scheme. Qantas Club membership is subject to the Qantas Club Terms and Conditions. Qantas Australian Domestic and International lounge network is subject to change due to changes in state and territory specific restrictions, or health and safety advice. Please remember to check our airport service changes page for the most up to date information on Domestic and International lounge openings and updates. Lounge access eligibility conditions apply. Temporary measures have been put in place across the Qantas lounge network including capacity restrictions, physical distancing requirements and changes to our food and beverage service offerings. Business, Gold Frequent Flyers and Qantas Club members can visit the First Lounge subject to capacity limits until the neighbouring Business lounges reopen. Business customers, Platinum One, Platinum and Gold Frequent Flyers and Qantas Club members can access to Air New Zealand lounges in Auckland, Wellington, Christchurch and Queenstown, subject to opening hours and capacity limits. Please be advised that lounges are subject to capacity limits at the time of your visit. If you're flying domestically on Qantas, QantasLink or Jetstar within Australia, and on Jetstar within New Zealand you may bring one guest to join you in a Qantas Club lounge. When visiting an international Qantas Club lounge, you are able to invite one guest each time you visit. Both you and your guest need to be travelling together further that day on the same flight.

† You must be a Qantas Frequent Flyer to earn Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. Qantas Frequent Flyers will earn 250 Qantas Points per eligible flight booking where a Qantas Business Rewards Member's ABN and the traveller's Qantas Frequent Flyer membership number are quoted at the time of booking. An eligible booking must include a domestic or international flight with a Qantas 'QF' flight number on the ticket that is purchased in Australia; has a ticket number commencing with '081'; and is booked and travelled for business on or after the date the business registers for Qantas Business Rewards. Points will be credited to the Frequent Flyers account within 6 weeks from the date of travel. Points cannot be withdrawn from members' account once credited if the booking is changed or cancelled. No retrospective claims can be made for this offer.

§ Only one nomination for the Qantas Business Rewards Gold Accelerator offer can be made per year by an eligible Qantas Business Rewards Level 3 Member. The Qantas Business Rewards account holder must complete a nomination form through the Qantas Business Rewards Account. The nominee must hold Bronze or Silver Qantas Frequent Flyer membership, be a stored traveller within the Qantas Business Rewards Account and have not been nominated for Gold Accelerator previously within the last 6 months. Once approved, the nominee’s Qantas Frequent Flyer status will be upgraded to Gold, when they earn at least 100 Status Credits on new bookings for departures between the date the offer is accepted and within 90 days. Status Credit earn must be on eligible flights booked and ticketed on a Qantas flight number (QF) where Status Credits are usually earned. Bonus Status Credit earn and Status Credits earned not via way of an eligible flight will not contribute towards required accelerator total to redeem this offer. Status Credits will be awarded within 6 weeks from departure.  Members who have already been activated on previous Qantas Status Fast Track offers in the last 6 months, are not eligible for the Qantas Business Rewards Gold Accelerator offer. Gold Accelerator is only available to members with an Australian or New Zealand residential address on their Qantas Frequent Flyer account. Qantas may revoke or vary this offer in its own discretion.

~~ A business can redeem Qantas Points directly from their Qantas Business Rewards Account on Classic Flight Rewards, Points Plus Pay bookings and/or transfer Qantas Points out of the Qantas Business Rewards Account into any individual’s Qantas Frequent Flyer account. In order to transfer or directly redeem Qantas Points from a Qantas Business Rewards Account for Classic Flight Rewards, a Business Account must have a balance of at least 3,000 Qantas Points. You must be a Qantas Frequent Flyer member to earn, transfer and redeem Qantas Points as an individual. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. We recommend you consult your accountant or tax adviser to ensure you understand possible tax implications, for example fringe benefits tax (if applicable).

>> Points Plus Pay is available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K) or Jetstar Japan (GK) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking - a minimum number of points applies. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay.

## In order to transfer Qantas Points from a Qantas Business Rewards account to an individual’s Qantas Frequent Flyer account, the business account must have a balance of at least 3,000 Qantas Points. You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. We recommend you consult your accountant or tax adviser to ensure you understand possible tax implications, for example fringe benefits tax (if applicable).

Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.