Qantas Distribution Platform portal knowledge centre
The Qantas Distribution Platform portal knowledge centre provides helpful information, all in one place. Find instructional articles and videos to help you confidently shop and book via the Qantas Distribution Platform portal.
We have launched a new Qantas Distribution Platform portal course in the Qantas Learning Hub. The course contains several modules and how-to videos on using the different functions of the portal - from shopping and booking to servicing, and everything in between. If you are an existing member of the Qantas Learning Hub, you can access the course here:
To find out more about the Learning Hub and to sign up, click here.
Each of the below sections provides an overview and instructions for how to complete the action within the portal. Use the links above to jump directly to the relevant section of the page.
Profile management
A step-by-step guide to setting up and managing your agency’s profile within the portal.
Shopping and booking
Everything you need to start shopping and booking the latest Qantas New Distribution Capability (NDC) offers for your customers.
Ancillaries
Add baggage, select a seat, or add a carbon offset for your customer quickly and easily through the portal.
Servicing
Understand the full suite of servicing options available for Qantas NDC bookings via the portal.
TIDS and Consolidator
Everything you need to know if you are a TIDS agency or use a consolidator for ticketing.
Reporting
Learn how you can keep track of your bookings and revenue using the portal’s reporting functionality.
Agency Managers can set up and manage the profile of their agency, individual customers (travellers) and companies within the Profile Management section of My Agency Profile. Within Profile Management, the Agency Manager can also add and manage access for individual consultants.
A step-by-step guide for Agency Managers to help them manage their agency account.
Understand how to get your access credentials, create and manage your password and set up two-factor authentication.
Read articleLearn how you can seamlessly shop and book Qantas NDC offers for your customers via the Qantas Distribution Platform portal.
Step through the simple process for finding an offer and creating an order for your customer via the portal.
Ready to book? Learn how you can quickly search for a flight and make a booking via the Qantas Distribution Platform portal for your customer.
Read articlePersonalise your customer’s experience by adding an ancillary during the booking process quickly and easily through the portal.
A guide to help you add the required ancillaries for your customer during the booking process.
A step-by-step guide to seat selection and adding additional baggage for your customer's booking.
Read articleEverything you need to know about servicing your Qantas NDC booking via the Qantas Distribution Platform portal.
Understand the servicing capabilities for your Qantas NDC booking available via the Qantas Distribution Platform portal.
Information specifically for agencies with a TIDS number and Consolidators about how they can shop and service bookings for their customers via the Qantas Distribution Platform portal.
A guide for TIDS agencies and Consolidators to help them understand how to use the portal to shop and service Qantas NDC bookings.
