For the first year, the Membership Year commences on the day of joining Qantas Business Rewards and concludes on the last day of the Member's Anniversary Month the following year.
Then, subject to Membership renewal, each successive year commences on the first day of the month following a Member's Anniversary Month and concludes on the last day of the Member's Anniversary Month in each relevant following year, unless otherwise determined under clause 5.5 of the Qantas Business Rewards Terms and Conditions.
Note: A business' first Membership Year may be longer than 12 months. For example, if a business joins Qantas Business Rewards on 16 June 2022, their Membership Year will end on 30 June 2023.
To access the saving and benefits associated with your Qantas Business Rewards membership, ensure your travel agent knows that your business is a member of Qantas Business Rewards and what your level in the program is. It is important to ask your agent to enter your business' ABN and each traveller's Qantas Frequent Flyer number in the booking. Your travel agent can refer to Qantas Agency Connect for information on how to enter the ABN, to check if your business is a member and to find out how to access member deals on flights applicable to your level.
You can check via the ‘Manage Trips’ tab in your Qantas Business Rewards Account. If the booking isn’t showing in ‘Manage Trips’ and was booked through Qantas, contact us on 137478 and select option 2 to have the ABN added or you can self-service through qantas.com, in Manage booking.
If the booking was made through a travel agent, please check with your travel agent.
Your business' current level is listed in your Qantas Business Rewards Account. Please log in to check this information.
Yes, all Qantas flights bookings that were made with Qantas and include the business ABN can be managed through your Qantas Business Rewards Account. You can also manage any hotel and car hire bookings that were made through your Business Account. Once logged in, members will have discounts and Qantas Points for eligible flights automatically apply. Alternatively, you may wish to book through your preferred travel agent.
The number of Qantas Points earned on eligible Qantas and Jetstar flights, Qantas Hotels and car hire bookings by your business each Membership Year determines your business' level in Qantas Business Rewards. There are 3 membership levels, the more Qantas Points your business earns from flights, hotels and car hire bookings, the more you progress through the three levels of membership, as follows:
Level 1: 0-14,999 points
Level 2: 15,000 – 79,999 points
Level 3: 80,000+ points
Your member level is important, as it determines the applicable points earn and member flight savings as well as the Qantas Club discount level your business is entitled to. Please refer to the more detailed information on Membership Levels here.
As soon as your business earns above the next threshold, we will automatically upgrade your Business Account. If your business does not earn the required points in its membership year to maintain its level, your account may be downgraded at the anniversary of your membership. We will provide you with notice prior to this occurring.
Member Deals are discounts available exclusively to Qantas Business Rewards members on the base fare of selected fares only and do not apply to taxes, fees and carrier charges. Members of Qantas Business Rewards are eligible for savings of up to 10% based on their membership level, and selected fare class. Discount levels differ across membership levels - the higher your member level, the greater level of discount you're eligible for. Your eligible member flight savings are accessible whenever you book a flight via your Qantas Business Rewards Account, the Qantas App or through your preferred Travel Agent. Just look out for the Member Deals flag in the booking flow.
Availability is limited. Other conditions may apply. Member flight savings are subject to the Qantas Business Rewards Airline Terms and Conditions, and may be withdrawn at any time.
Member Deals are combinable with other sales we have in market from time to time and are also applied to selected Points Plus Pay - Flights bookings.
Member Deals are your exclusive Qantas Business Rewards flight savings available as part of your membership level and can be accessed by using the booking facility in your Qantas Business Rewards Account (once logged in), or through your participating travel agent.
Stored travellers who have self-booking activated can also access Member Deals through the Qantas app and qantas.com (once logged in). Eligible account users can add Travellers in the ‘Manage People’ page.
Your travellers will automatically receive the Flyer Bonus every time your ABN and their Qantas Frequent Flyer number is entered into an eligible booking made under your Qantas Business Rewards Account, qantas.com, the Qantas app, or via your travel agent. The Flyer Bonus is on top of the points and Status Credits they already earn. There is no limit to how often a traveller can earn the Flyer Bonus, and it’s on top of any additional Bonus points or Status Credits offer they may be eligible for at the time of booking.
Qantas Points will be awarded to the Frequent Flyers account within 6 weeks from the date travel was completed.
A discount of up to 30% off your Qantas Club membership is available to you & your travellers. The account manager or registered user of your Business Account can log in and select the Membership tab to enrol your employees. For any renewals or other inquiries, please call the Qantas Business Rewards Service Centre on 13 74 78 (Option 1) between 7AM to 7PM (AEST) Monday to Friday.
Please see the Qantas Club page for more detail
A Gold Accelerator is a benefit available to Qantas Business Rewards Level 3 members, enabling one Frequent Flyer per year to achieve Gold Frequent Flyer Status faster, by reducing the Status Credit earn criteria to 100 status credits in a 90-day period. Once the 100 Status Credits are earned within the 90-day period, the traveller will automatically be upgraded to Gold for a minimum of 12 months.
To calculate how many Status Credits you’ll earn on your upcoming trips, click here.
To find out more about what is included in the Gold Frequent Flyer Status, click here.
Gold Accelerator nominations run yearly. Annual nominations will be open for the 12 month period starting March 15th. If you nominated a traveller prior to 15 March, you can nominate again as part of the new nomination year.
Each month you will be able to nominate a traveller for a start date of the following three months. The last date you will be able to nominate for the following month is the 15th of the month prior. For example, if you are nominating a traveller prior to 15 April, you will be able to select the commencement months of either May, June or July. If you are nominating after the 15th of April, you will be able to select the commencement months of either June, July or August.
When the nomination is received, a validation process will occur to ensure the traveller is eligible for the accelerator. This validation process will occur at the start of the nomination month .
Once validated and activated, the Frequent Flyer will be notified at the start of their Gold Accelerator period. The Gold Accelerator will commence on the 1st of the month nominated, and the Frequent Flyer will have 90 days (about 3 months) in order to earn the required 100 Status Credits.
If the traveller successfully meets the required criteria, the Frequent Flyer will receive an email confirmation and their status will be upgraded to Gold. They will remain a Gold Frequent Flyer for a period of at least 12 months.
Eligible flights are those booked and ticketed with a Qantas flight number (QF) where Status Credits are usually earned. Bonus Status Credit earn and Status Credits earned not via way of an eligible flight will not contribute towards the 100 Status Credits required.
If successfully validated, the traveller will receive an email confirmation at the start of their requested 90 day period. The nominated traveller will only be notified if they are subscribed to the 'Flight specials, news and updates’ or ‘Your points balance and news’. Travellers are recommended to review and update their marketing preferences via their Frequent Flyer profile to ensure they receive the email notification.
The Frequent Flyer will be upgraded to Gold status for a period of at least 12 months.
As long as your business remains a Level 3 member, you will be able to nominate another Frequent Flyer in the next year once the nomination form has reset.
Once a nomination is received from your business, the nomination form will close until the next nomination year commences. If you believe the message to be an error, please call us on 13 74 78, (select option 1, Mon-Fri 7am-7pm AEST).
All Level 3 members will be eligible to make one Gold Accelerator nomination per year. Any unused benefit does not roll over.
Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.